New Hampshire Logo

Back

Get The Best Floor At The B&C Floor Store

By Keith Donaldson

Located in Portsmouth, B&C Floor Store can cover your floor with any material and do the job right. B&C owners Carol & Brett Bugard answered some of our questions about what makes B&C Floor Store stand apart from the competition.

What separates your business from competitors?

There are a few things that separate us from our competitors. One is service. We make buying flooring a pleasant experience and do not try and hard sell our customers. Also, we are a husband and wife team so the buck stops with us. If the customer has a question or some type of issue they speak to us directly throughout the entire process.

It begins with helping them find the perfect product for their space, no matter if it's tile for a master bath renovation, carpet for a kid's bedroom, hardwood for a family room or vinyl plank for a basement game room.

Second is education. It's important for customers to know if the product they want is suitable for their space. We're not here to just sell product. We want to make sure the product lasts. We ask them a lot of questions to determine the usage and desired outcome. We are very knowledgeable about our products.

Third is our installation. This is where the rubber meets the road. The customer can be happy with their product but it has to be installed to their expectations. We are a small business so we know all our installers personally and what their capabilities are. We take pride in making sure the customer is satisfied with their installation. If there is something that doesn't work for them then we take care of it.

What type of clients do you normally cater to? Why should potential clients take advantage of your services?

Our customers are mainly middle income families. We also work with a lot of small business owners. We make it easy and fun for our customers. Selecting flooring can be overwhelming so we are there to help and guide them through the process without rushing them. We want them to take the samples home to see how they look in their space. We will continue to work with them until they are happy with their selections.

We spend a lot of our time working with our customers on their master bath renovations. There are a lot of elements to a master bath especially in the shower. Most of the time, the customer isn't aware of their options. We're here to show them the possibilities. We talk about storage, how do they want to store their shampoos, soap, etc., shelves or spaces? Do they want a bench, corner bench or built in bench, etc. What direction do they want the tile to be installed? We show them the potential problems with certain layouts or tiles.

What else would you like to convey to the public about what you do? What do you enjoy about your job?

The most fun part of our job is helping customers. We get to find out what their dreams are for their new or renovated space. They get excited talking about it. We listen and help to make their vision a reality.

Share this:

Comments

Leave a comment:

* Login in order to leave a comment. Don't have an account? Join for Free
3 hours ago

jerrywells jerrywells

https://walmartonelogin.mobi/ There is a number of websites and apps in the internet world. You have to find out the best out of them. Everything has become technology

... More
Reply
4 days ago

rickypauls pauls

I don't ordinarily remark on blogs.But this blog is convincing to the point that I couldn't stop myself. Understudies who battle with their homework can take motivation from here. For modest and best

... More
Reply
11/19/2018

Jacob liam

Mostly we face problems while writing assignments is because of lack of writing skills or we donâ??t know from where I will get proper information for my assignment. To solve this issue many

... More
Reply
11/1/2018

Christine Hughes

I appreciate enormously what this Credit Specialist has done to provide a forum for those of us who have an accumulation of grievances against the credit bureaus. In my experience, Experian is truly

... More
Reply
10/18/2018

Jacob Arch

The gravitational pull between the large water sphere and the small water droplets is very small, and in this case there is no effect [https://www.assignmentsquare.co.uk/.

... More
Reply
8/28/2018

maria denial

No. The sphere isn't spherical because of its own gravity, like a planet; it is rounded because of the surface http://www.assignmentninja.co.uk/ tension of the

... More
Reply
8/25/2018

Abbie Alaric

It's somewhat difficult to contend with you since you make broken speculations and move the goalpost. Yet additionally we most likely differ on crucial focuses and neither of us will alter their

... More
Reply
7/19/2018

rishav raj

To avail free learning service about sync setting just visit http://syncsettingswindows10.com this web page and then easily learn about the senc setting feature and

... More
Reply
7/4/2018

gailbrown gailbrown

12. I like to scan all the news that you're sharing during this journal. I read your post and that I found it as terribly informative. Invariably provide us such an honest quality post. Thanks such a

... More
1 day ago

Omeo Jones

Avail the best assignment writing assistance from the team of Perth writing experts that are qualified in different academic fields.

More
Show Less Reply



About The Author

Become an Expert Contributor

Have some knowledge to share, and want easy and effective exposure to our audience? Get your articles or guides featured on New Hampshire Homes today! Learn more about being an expert contributor.

Learn More