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Finding Solutions in a Digital World at Manchester's Inception Technologies

By Marina Jokic

President Raymond Feoli prides himself on helping companies digitize workflows and dramatically increase their overall productivity- an essential process, which can make or break a company's reputation in the marketplace. Staying competitive in today's economic environment largely depends on customer satisfaction. Digitizing a process can boost productivity, cut down customer respond times, and consequently allow a company to improve its product or service.

"By extracting key pieces of information for our clients, we enable them to make better informed decisions in a much quicker time frame than they could relying on paper based processes," says Feoli. Converting dusty, archived files, some of them long forgotten by employees, can tap into important historical information previously inaccessible and hard to find and therefore can lead to better business decisions.

Whether your old files are stored on paper, microfilm, microfiche, aperture cards or any other obscure form, Inception Technologies can help you transfer them to an easily accessible digital format while meeting strict industry and government regulations. "Today's business environment places a heavy demand on all organizations to work smarter and not harder," Feoli tells us. For that reason, companies that embrace automation can reap major financial benefits while staying ahead of their competition.

By helping their customers automate, Feoli gains referral business from those clients who have seen their return on investment first hand. Inception works hard to provide its customers with tailored strategy advice and technological assistance.

Inception's scanning services, for instance, have helped clients in the medical field tremendously. Many customers in the medical community have chosen to digitize patient records, and because they are often times new to the process, they are outsourcing the work. Feoli points out that by creating digital patient records, medical staff can provide prompt and secure access to that information.

In addition, doctors can mitigate risks associated with HIPPA information by controlling access and limit on a more granular level according to security level or department. Digitizing also enables these organizations to eliminate significant costs for storing paper-based files.

Furthermore, many have chosen to store records in third party storage facilities. While this option can help with growing storage requirements, costs continue to mount each year and gaining access to that information becomes highly inefficient. To further mitigate risk, Feoli says, once digitized documents are backed up and stored in multiple safe locations, they are protected against natural disasters and theft. Over the past few years, Inception has also served a lot of older medical practices, which are choosing to digitize before they retire or sell.

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About The Author

Marina Jokic holds a bachelor's degree from Connecticut College in Russian and East...

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