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Cookie Love Proves Contagious

By Pamela Sosnowski

While gourmet cupcakes have become all the rage during the past decade, baker Kristen Chang has found her business niche in the custom cookie business. Based in Nashua, Cookie Love has been creating custom cookies for special occasions since 2012 and wowing customers throughout New England, most notably for the product's freshness and taste.

"My cookies are different than some competitors in that I do not use any preservatives. Aside from the food colors, only fresh, whole ingredients are used" Chang said. "I bake and decorate the cookies to order, meaning I do not have cookies pre-made or available for sale at all times. They are made as close to the customer's event as possible which ensures freshness, as does the heat sealing of the individual bags they come in."

Chang never uses artificial ingredients in her cookies; only natural baking staples such as eggs, sugar, lemon juice, pure vanilla bean paste, and more. The cookies have a shorter shelf life as a result, but will stay fresh for up to a week in an airtight container. All cookies are available in vanilla, lemon, or chocolate flavored dough and are topped with royal icing, a sweet glaze that dries to a smooth, firm finish.

But it's the unlimited cookie designs that are the draw for Chang's fans. She has created cookies in the whimsical shapes of onesies and baby faces for baby showers, three-tiered wedding cakes for bridal showers and weddings, and dinosaurs and fire trucks for kids' birthday parties. Chang is eager to work with clients to create a custom cookie for any party theme.

"For first time customers, I encourage you to ask as many questions as you may have since often the cookies are a bit of an investment and even more importantly, I want you to get exactly what you are hoping for," she said. "I am always open to any special requests regarding cookie themes and designs."

Cookies are typically between 3-4 inches in diameter and are individually wrapped with a customer's choice of color for the ribbon. Chang can deliver within a 60-mile radius of Nashua, but customers are welcome to pick up the cookies at her facility. Most of her creations are hand-decorated, but for cookies that require more detail she can also make edible printed images that are like photocopies, but made of edible ink and placed upon a wet cookie to dry.

Chang has adored baking since she discovered her mother's Betty Crocker cookbook at a young age. She earned a degree in baking and pastry arts from Johnson and Wales University, and worked at several Nashua area bakeries before deciding to follow her entrepreneurial spirit. Cookie Love was started in part to give her flexibility as a mom, but it has also filled a unique void in the community by providing one-of-a-kind cookie designs.

"I didn't see too much competition in the area, so I felt fairly confident that I might have some degree of success with the cookies," she said. "They make a memorable, fun, and unique gift for guests to take home with them. Plus unlike some decorated cookies, Cookie Love cookies taste great, too!"

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